If you’re after a mobile-optimized online casino with a big game lineup, steady bonuses, and excellent player protections, Casilando casino is worth a closer look. Launched in May 2017 and owned by White Hat Gaming Limited, this site holds licenses from both the UK Gambling Commission and Malta Gaming Authority, which is about as good as it gets for regulation and player safety.
Casilando isn’t flashy, but it does the basics well: a strong game library, straightforward payments (no crypto), solid loyalty rewards, and a mobile-friendly instant-play setup. There are a few operational hiccups, like slow withdrawals on some payment methods and mixed reviews on customer support, but the fundamentals here are sound.
| 🌐 website | |
| 💬 Live Chat | Available |
| support@casilando.com | |
| 🎲 Number of Games | 1500+ |
| 💲 currencies | EUR, GBP, USD, CAD, NZD, SEK, NOK |
| 🗣️ Languages | English, German, Finnish, Norwegian, Swedish |
| 🏦 Minimum Deposit: | $10 |
| 💳 Payout % | 96 |
| ⌛ times | Instant to 3 business days |
| 💶 limits | $5,000 per week |
One of the first things I look at when reviewing a casino is its licensing, and Casilando checks all the right boxes. The site holds both UKGC and MGA licenses, which means your funds and personal details are protected under some of the strictest regulations in the industry. These authorities require casinos to keep player money separate from company funds and to submit games for regular fairness audits.
Casilando also uses SSL encryption to secure all transactions and personal data. On top of that, responsible gambling tools are readily available—deposit limits, reality checks, and self-exclusion are built into your account settings, with links to support groups like Gambling Therapy easily accessible in the footer.
The casino is operated by White Hat Gaming Limited, a well-established company known for running multiple reputable brands. Casilando sister sites include Spin Yoo Casino, so you’re playing under the same ownership group that has built a solid reputation across several online casinos.
Before I spend real money anywhere, I want to know what other players are saying. On Trustpilot, Casilando has a mixed bag of reviews. The positives? People like the game selection and user-friendly mobile site, with several calling out the “huge choice of slots” and a “nice welcome bonus.” But the negatives are worth your attention too: multiple users complain about long withdrawal times, strict KYC checks (sometimes asking for extra documents), and customer support that can be slow or generic.
One recent Trustpilot review summed it up: “Great games, but had to submit docs twice and waited three days for my withdrawal.” On Reddit, the sentiment is similar, safe for regular games, but don’t expect lightning-fast cashouts or VIP-style support if you’re a casual player. The casino does respond to some complaints, but resolution can be slow.
The registration process was quick, and I found it took less than one minute to complete. The only time-consuming part is uploading KYC documents if you want to cash out, but that’s standard at any licensed site.
Casilando keeps its bonus program simple, with a focus on transparency and steady value rather than headline-grabbing numbers. Here’s what I found digging into the details.
The welcome package is a 100 percent match up to £100 (higher in some countries, up to €300 or $1000) plus 20 to 100 free spins on Book of Dead, depending on your region. The minimum deposit is $10, and the 35x wagering requirement applies to both deposit and bonus. There’s a £5 maximum bet while clearing the bonus, and you get 10 to 30 days before it expires. I appreciate that there are no hidden rules or confusing bonus codes, just deposit and play.
Once you’re past the welcome offer, you’ll find the Thursday Getaway: a 50 percent reload bonus up to £250 plus 20 spins. This runs every week and is a nice little boost if you play regularly. There aren’t a ton of other promos, but you will see seasonal offers and occasional free spins tied to new releases. No cashback is standard, but VIPs may get some tailored deals.
Casilando has a four-tier VIP program (Silver, Gold, Platinum, Diamond), but it’s invite-only. The perks ramp up with higher levels: faster withdrawals, a personal account manager, exclusive promos, and higher limits. If you’re a high roller or consistent player, the VIP team will reach out; there’s no way to buy your way in.
Every real money bet earns you loyalty points, with slots and scratchcards racking up points fastest. Convert 250 points for £1 in bonus funds (subject to 35x wagering). It’s not the most generous program, but it’s steady and automatic, with no complicated missions or “bonus shops” to confuse things.
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I then checked out Casilando’s game library, and honestly, there’s plenty to keep you entertained. The site boasts over 1,500 games from top providers like NetEnt, Microgaming, Play’n GO, Evolution Gaming, Pragmatic Play, Red Tiger, and Quickspin.
The slot section is massive. You’ll find everything from old-school fruit machines to blockbuster titles like Book of Dead, Starburst, Gonzo’s Quest, and Megaways games. There are progressive jackpots, bonus buy features, and plenty of new releases. I tried a few rounds on Immortal Romance and enjoyed the smooth graphics and real money potential.
If you like playing with real dealers, Casilando’s live casino is powered by Evolution Gaming and Pragmatic Play. I was particularly impressed with the variety, Blackjack, Roulette, Baccarat, Crazy Time, Deal or No Deal, and more. The streams are high quality, and you get that live casino vibe without leaving your couch.
For classic table games, you’ve got blackjack, roulette, baccarat, and a few variations of each. Not the deepest collection I’ve seen, but enough for most fans. I played a few hands of blackjack, and everything ran smoothly. No poker tournaments or specialty card games, but the basics are covered.
Casilando supports a wide range of payment methods, but don’t expect crypto. You can use Visa, MasterCard, Skrill, Neteller, PayPal, Trustly, Paysafecard, and bank transfers. The minimum deposit is $10, and there are no casino fees for deposits.
Deposits are instant with all supported methods. I tested PayPal and Visa, and both worked without a hitch. The minimum deposit is $10, and you can set personal limits for responsible gaming.
Withdrawals are where things can slow down. E-wallets like PayPal, Skrill, and Neteller are the fastest, usually paying out in under 24 hours after KYC. Card withdrawals take two to three business days, and bank transfers can take up to five days. The casino processes withdrawals within a 24-hour window, but KYC can add extra time, especially on your first cashout. There’s a $5,000 per week withdrawal cap, which is fair for most, but could bug high-rollers.
If you want your money quickly, stick to e-wallets like PayPal or Skrill. These are generally the fastest and least likely to trigger extra verification.
I played a session on both iPhone and Android. Casilando runs entirely through your browser (no downloadable app), but the site is fully responsive. Games load quickly, navigation is simple, and you can claim bonuses, play live casino, and make withdrawals just like on desktop. Over 1,400 games work on mobile, and I didn’t have any lag or crashes.
Support is open 24/7 via live chat and email (support@casilando.com). I tested the live chat and received a reply in under two minutes, although the agent’s responses were somewhat generic. For more complicated issues, you may need to wait for a follow-up by email. There’s no phone support, but the FAQ section is decent for basic questions about bonuses, payments, and account verification.
Casilando is serious about responsible gambling. You can set deposit, loss, and session limits from your account dashboard. There are easy links to self-exclusion and time-out options, and the site partners with outside support groups like Gambling Therapy. All the tools you’d expect are there, and they’re easy to use.
Casilando casino is a safe, straightforward choice if you want a well-regulated casino with a vast game selection, clear bonuses, and a mobile-friendly platform. The 35x wagering on bonuses and steady loyalty rewards are fair, and the dual licensing means you’re playing in a secure environment. The main drawbacks are the occasional slow withdrawals (especially with cards and banks), strict KYC checks, and support that can feel a bit impersonal. If you value security, game variety, and honest terms over flashy promotions or instant crypto payouts, Casilando is a solid pick. Just make sure you verify your account early and use e-wallets for the fastest cashouts.
Our RatingsCasilando Casino is well worth playing at for those seeking a secure, well-regulated platform with an extensive game selection and straightforward bonuses. While withdrawal times can be slow, especially for card or bank payments, the strong licensing and player protections make it a trustworthy choice for casual and regular players who prioritize safety and variety over flashy extras.
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Clarissa Kane
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