Expert in writing blogs and news articles about the iGaming Industry
Updated July 21, 2025
Big Dollar Casino has been in operation since 2007 and has recently undergone a change in management. It holds a Curacao gaming license and caters to a global audience, including the United States, Canada, and New Zealand, supporting multiple fiat currencies and cryptocurrencies, such as Bitcoin, Ethereum, and Litecoin.
With a game library of over 300 titles from providers like Betsoft, Saucify, Rival, and Evolution, players can expect a mix of slots, table games, and high-quality live casino options. Bonuses are a key focus here. Big Dollar features a welcome package worth up to $6,000 plus 50 free spins, alongside a generous $300 free chip and frequent high-roller promos. Deposits start at $20, while withdrawals require KYC and have a higher threshold of $100.
While it’s a mobile-compatible casino accessible via your browser, there’s no dedicated app, and some features, including demo play and responsible gaming tools, are only available after login. Despite lingering issues with payout speed and support, Big Dollar Casino is positioning itself as a viable option for crypto users and bonus hunters looking for variety and value.
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To begin, I examined the licensing and safety practices at Big Dollar Casino. It operates under a Curacao Gaming license, although I was unable to find the official seal at the bottom of their webpage. The site is protected by 128-bit SSL encryption, and KYC checks are required before your first withdrawal. You’ll also find responsible gambling tools like deposit limits, time-outs, and self-exclusion, but these are only accessible after account login.
Big Dollar is part of the Genesys group of casinos, which includes notable casino brands such as Lucky Creek, Black Lotus, and Grand Eagle.
Community Feedback and Reputation
Next, I wanted to understand how the wider community views Big Dollar Casino. Based on reviews from Trustpilot and discussions on Reddit, the feedback is mixed. Some players praised the bonuses and game selection, noting that they were able to claim advertised promotions and enjoyed the variety of games.
However, others flagged concerns around delayed withdrawals and slow support responses. One Reddit user noted, “They eventually paid me, but it took over a week and three emails. Still, it’s not a scam site.” A Trustpilot reviewer added, “I used a no deposit chip, and it worked. Just expect some delays.”
Overall, the community appears to agree that, while the casino has made progress under new management, there are still some lingering issues, particularly regarding payout speed and bonus terms, that warrant caution.
Creating an Account and Getting Started
I then signed up to test the Big Dollar Casino registration process. The entire process took less than a minute. Verification documents weren’t required at signup, but you’ll need to pass KYC to withdraw.
1
Click the “Get Bonus” button on this page to visit Big Dollar Casino
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Click on “Sign-up". Fill out your personal information. Choose a username and password. Accept the terms and complete registration.
I was curious how the casino handles its well-known bonus offers, so I explored everything from welcome deals to loyalty perks. While this casino is often associated with no-deposit bonuses, I didn’t find any active Big Dollar no-deposit chips available at the time of my review. That said, there were still several offers worth noting, especially if you’re planning to deposit regularly or play at a high level.
Welcome Bonus for New Depositors
The welcome bonus at Big Dollar Casino includes a 200% match up to $6,000 plus 50 free spins on Fairy Dust Forest when using the bonus code 200GOBIG. There’s a 60x wagering requirement on the bonus amount. Slot games contribute 100%, while table games, such as blackjack, only count for 5%.
Loyalty Rewards and Comp Points
The casino operates a comp point system, where you earn points based on the amount wagered. Slots, keno, and roulette earn 1 point per $10, but blackjack and craps require $100 per point. Points can be converted to bonus credits with no time limit.
Ongoing and High-Roller Promotions
I also found several daily and weekly offers, including the Winning Fiesta promo and a Tesla giveaway for users who deposit using code MYMODEL3. High rollers can participate in weekly competitions that offer 15% cash back to the top three wagerers.
I then explored each section of the lobby and tested a selection of titles across various categories. The site offers just over 300 games, powered by Betsoft, Saucify, Rival, and Evolution Gaming. While the overall quantity isn’t huge compared to some modern platforms, there’s still a reasonable variety of themes, formats, and features to explore, especially if you’re into slots or live casino content.
Slot Games with Bonus Mechanics and Themed Variety
The online slots section includes approximately 325 games, which is the clear focus of the platform. You’ll find everything from old-school 3-reel slots to animated video slots with bonus rounds, scatter pays, and wild multipliers. I spent some time on Batterywin, Chakras, and Max Cash, all of which ran smoothly and offered frequent free spin triggers and interactive gameplay elements.
While most of the jackpots here are fixed, a few titles feature mini or minor progressive elements. If you’re looking for major progressive jackpots, this isn’t the strongest offering, but for low- to mid-stakes slot play, it holds up just fine.
Table Games and Video Poker Options
After trying the slots, I moved over to the table games section. There’s a good selection of digital blackjack, roulette, and baccarat variants, plus poker titles like Pai Gow, Red Dog, and Let It Ride. I played several hands of Atlantic City Blackjack, which had a smooth interface and ran without any issues.
The video poker selection includes most of the expected titles, such as Deuces Wild, Aces & Faces, and Jacks or Better, among others. While the graphics are a bit dated compared to newer platforms, the games function well, and the payouts are in line with standard paytables.
Live Casino Powered by Evolution
The live casino lobby is where Big Dollar Casino truly shines. It’s powered by Evolution Gaming, which is known for streaming high-quality live dealer games. I played a few rounds of Lightning Roulette and Crazy Time, both of which featured crisp video, friendly hosts, and no lag on either desktop or mobile.
Beyond roulette, there’s also blackjack, baccarat, and a handful of game show-style options like Dream Catcher and Mega Ball. If you prefer a social atmosphere while you play, this section is worth a visit.
Slot Tournaments and Timed Events
Lastly, I checked out the tournaments section. Big Dollar Casino runs regular slot tournaments where players compete for leaderboard prizes. The buy-ins are typically low, sometimes tied to a qualifying deposit, and the format keeps things competitive. Real-time leaderboards add a bit of extra excitement, even if the prize pools aren’t massive.
Payment Methods and Withdrawal Processing
Big Dollar Casino offers a variety of deposit and withdrawal methods, supporting both traditional banking and cryptocurrency options. All deposit methods are processed instantly, while withdrawal times vary significantly depending on the method selected.
Deposit Methods and Limits
Deposits start at $20 and are typically processed immediately, with no additional fees applied by the casino. Available methods include credit cards, e-wallets, Interac, and cryptos such as Bitcoin, Ethereum, and Litecoin.
Deposit Method
Minimum Amount
Processing Time
Fees
Visa
$20
Instant
None
MasterCard
$20
Instant
None
Skrill
$20
Instant
None
Neteller
$20
Instant
None
Interac
$20
Instant
None
Payz
$20
Instant
None
Bitcoin
$20
Instant
None
Ethereum
$20
Instant
None
Litecoin
$20
Instant
None
All payment information is securely processed, and transactions are encrypted using standard SSL protection protocols.
Withdrawal Methods and Processing Times
The minimum withdrawal amount at Big Dollar Casino is $100, which is relatively high compared to industry norms. Withdrawal options include Bitcoin, wire transfer, and cheque, with processing times ranging from a few days to over a week.
Withdrawal Method
Minimum Amount
Processing Time
Fees
Bitcoin
$100
3–5 business days
None
Wire Transfer
$100
7–10 business days
$20
Cheque
$100
10–15 business days
May vary
Bitcoin is the fastest and most cost-effective option, while wire transfers and cheques involve longer processing periods and may incur transaction fees.
Fastest Payout Option
Among all methods, cryptocurrency withdrawals, particularly Bitcoin, tend to be the fastest and fee-free. Wire transfers, on the other hand, are slower and subject to a $20 processing fee, making them less convenient for users looking for quick access to their funds.
Know Your Customer (KYC) Verification Requirements
Before processing any withdrawal, Big Dollar Casino requires all users to complete a KYC verification. This is a standard security measure used to comply with licensing regulations and prevent identity theft or misuse.
Required documents typically include:
A valid government-issued photo ID
A utility bill or bank statement to confirm your address
Proof of ownership for your chosen payment method
The casino’s internal team conducts verification reviews and must be completed before any withdrawal is approved. Delays in providing proper documentation may result in extended payout times.
Customer Support Channels and Help Quality
Next, I checked out how Big Dollar Casino handles customer service. Support is available through live chat, email, and phone, with the live chat feature being the most accessible once you’re logged in. Connection times were reasonably fast, typically under three minutes, but the responses felt scripted and lacked the depth needed for more complicated queries. While basic questions were answered quickly, any inquiries beyond simple account or bonus questions tended to receive copy-paste replies, making the overall interaction feel impersonal.
Email support is available at support@betbigdollar.com; however, replies can take longer and often direct users to live chat. For users who prefer to speak with someone directly, there’s also a phone support option available at 1-888-595-5835, which is a welcome addition, considering many casinos no longer offer this service.
Unfortunately, the FAQ section on the website is minimal. It covers bonus code entry and a few technical points, but doesn’t provide much help for issues related to withdrawals, account verification, or game functionality. If you encounter any non-routine issues, you’ll likely need to contact support directly for clarification.
Responsible Gambling Support and Tools
I then looked into Big Dollar Casino’s responsible gambling resources, which are available, but only after you create and log in to an account. The tools aren’t visible on the homepage or easily accessible from the footer, so you’ll need to navigate through your account settings to find them. Once inside, you’ll be able to set deposit limits based on daily, weekly, or monthly preferences, which helps keep spending in check. There’s also a self-exclusion option, which allows you to block access to your account for six months or longer if needed.
For players who may need a short break, cool-off periods are also available. These temporarily suspend account access without fully locking the account. In addition to internal tools, the site provides links to external organizations, such as Gamblers Anonymous and BeGambleAware, which can be helpful for those seeking more structured support or third-party resources.
While the responsible gaming measures cover the basics, it would be more helpful if these features were easier to locate before registration. Still, the presence of multiple options indicates that Big Dollar Casino has at least made an effort to comply with standard safe gambling practices.
How Big Dollar Casino Compares to Other Sites
Feature
Big Dollar Casino
Uptown Aces
CoolCat Casino
Planet 7
Licensing
Curacao
Curacao
Curacao
Curacao
Game Providers
Betsoft, Saucify
RTG
RTG
RTG
Mobile Experience
No app, browser only
Yes
Yes
Yes
Fastest Withdrawal
Bitcoin (4 days)
Bitcoin (3–5d)
Bitcoin (5d)
Bitcoin (7d)
Final Verdict: A Casino with Room to Grow
Big Dollar Casino is a good option if you're looking for a bonus-heavy site that accepts cryptocurrency and offers a range of games from trusted providers like Betsoft and Evolution. The interface is smooth across both desktop and mobile, and the loyalty rewards system adds extra value for consistent players. While the game library isn't enormous, it covers all the basics—from themed slots to live dealer options.
However, there are still a few areas that could use improvement. Withdrawal times, especially for non-crypto methods, remain longer than average, and customer support can sometimes feel scripted or unresponsive. Many helpful features, such as responsible gambling tools and demo access, are hidden behind a login wall, making it harder to evaluate the site fully before registering.
If you’re mainly focused on bonuses, don’t mind doing KYC, and prefer using Bitcoin or other crypto for faster payouts, Big Dollar Casino could be worth a closer look. Just keep in mind the slower cashout before committing.
Get started at Big Dollar Casino with a massive welcome bonus, claim a 200% match on your first deposit up to $6000, plus enjoy 50 free spins to boost your gameplay right from the start.
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About The Author
Lucy Brown
Expert in writing blogs and news articles about the iGaming Industry
Hi, I’m Lucy Brown. As a dedicated writer covering the iGaming industry, I love diving into the latest casino trends and stories that shape online gaming. My mission is to keep players informed, inspired, and always mindful of playing responsibly.
Big Dollar Casino FAQs
Yes, Big Dollar Casino is a licensed online casino operating under a Curacao gaming licence. While there have been mixed reviews about things like payout speed and support, it’s not a scam site. It’s legit, but not flawless.
Yes, it does. Big Dollar Casino is known for sending out free chips and no deposit bonuses to registered users. It’s worth signing up to get targeted offers delivered directly to your inbox, as these promos aren’t always visible on the site and can appear without prior notice.
Big Dollar Casino has offered a $300 free chip no deposit bonus in the past, and it’s still commonly mentioned on review sites. However, that specific offer wasn’t active at the time of my review. While no deposit bonuses are part of the casino’s promo history, they come and go, so it’s worth checking the official promotions page or signing up for emails to catch them when available.
Crypto is your best bet. Bitcoin withdrawals are typically processed within 3–5 business days and don’t incur additional fees, making them the most efficient option compared to wire transfers or checks.
Yes, account verification is required before you can make a withdrawal. This process, known as KYC (Know Your Customer), is standard at most licensed casinos and helps prevent fraud. You’ll be asked to upload a photo ID, proof of address (such as a utility bill), and sometimes proof of your payment method. It’s best to get it done early so your first withdrawal isn’t delayed.
Big Dollar Casino accepts players from 100+ countries among which is Canada. They can use CAD as the currency.
No app, but the mobile site does the job. It loads smoothly in your browser on both iOS and Android. Just note that you’ll need to log in to access the game library.
If you’re into slots, try Batterywin, Max Cash, or Scary Rich 3. For live dealer fans, Crazy Time and Lightning Roulette are solid picks in the Evolution-powered lobby.
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